JazzBet.com | Since 1996

Question #1:

Can I change or cancel wagers on the internet?

Answer:

Customers are not allowed to cancel or change any wager once it has been confirmed either online or over the telephone. All confirmed wagers are considered final.

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Question #2:

Can I wager by telephone as well as the Internet?

Answer:

Yes. Your account is set up for both Internet & telephone use. To wager via the telephone simply call our toll free wagering number 1-888-632-8881. You will be asked to provide your account # as well as your password. Please note however, that the minimum wager amount allowed is $25 over the phone.

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Question #3:

Do I have to pay taxes on my winnings?

Answer:

JazzBet.com does not, and will not, provide any details regarding your private Jazzbet.com account activity to any third party. It is completely your decision to declare winnings or losses to the proper authorities in your tax jurisdiction.

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Question #4:

How do I collect my winnings?

Answer:

Payouts are processed Mon-Fri, between 9-5pm EST. Simply call, 1-800-713-3922 to request you payout over the phone. For a complete listing of the ways you can receive your winnings, see our Payouts Section.

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Question #5:

How do I deposit funds into my account?

Answer:

JazzBet.com offers a wide variety of methods to deposit funds into your JazzBet.com account. For a complete list and description of all of our deposit methods, please see our Deposits Section. Or simply call 1-800-259-5005 and ask to speak to a VIP representative.

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Question #6:

How do I open an account?

Answer:

Opening an account is fast and easy. Simply complete our online Sign-Up form You can choose your own password, but your pin will be assinged for you. To open an account by telephone, simply call 1-800-259-5005, and our courteous VIP representatives will be happy to assist and your account will be open within minutes.

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Question #7:

How old do I have to be to use your service?

Answer:

You must be at least 18 (eighteen) years old to use our services.

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Question #8:

Is my personal information secure and confidential?

Answer:

JazzBet.com strives to ensure the integrity and security of its client's personal information by using the most advanced security technology available. Our clients can be confident that any transaction you make online, as well as your personal data, will remain completely confidential.(view Privacy Policy)

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Question #9:

Is gambling on the Internet legal?

Answer:

JazzBet.com is fully licensed by the Government of Costa Rica to accept wagers over the Internet and telephone. To determine the legality of Internet gambling in your jurisdiction, you should consult your local governmental authorities or a qualified attorney.

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Question #10:

Must I have to submit a new Credit Card Authorization Form every time I use my credit card?

Answer:

No. However, before any payout is processed, you will be required to complete and send fax to 1-888-632-8891 a Credit Card Authorization Form and documentation for each card used.

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Question #11:

What are JazzBets hours of operation?

Answer:

JazzBet.com wagering and customer service departments are open 24 hours a day, 7 days a week, 365 days of the year.

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Question #12:

What bonuses or incentives does JazzBet offer?

Answer:

JazzBet.com offers a variety of seasonal bonus offers and special promotions to our customers. For a latest bonuses and offers, please see our current Promos Section, or call 1-800-259-5005 to speak with a VIP representative.

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Question #13:

What is the minimum and maximum wagers allowed?

Answer:

Our minimum wagers are $5 Online, and $25 over the phone. For our maximum wager limits view our Wager Limit Chart.

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Question #14:

What sports can I wager on?

Answer:

Jazzbet.com offers wagering on all major sporting events, including Football, Basketball, Baseball, Hockey, Soccer, Tennis, NASCAR, Golf, Horse Racing, Boxing, and much more. We also offer wagering on Politics, Academy Awards, Grammys, Reality TV shows. For a complete listing of what is currently available for wagering simply view our Live Lines.

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Question #15:

What types of wagers does JazzBet offer?

Answer:

JazzBet.com offers a wide variety of wager types and propositions including:
sides, totals, parlays, teasers, if-bets, reverses, futures, and more.

NFL Wagering: 1st & 2nd Halfs, Quarter lines, team totals,futures, propositions

NBA: 1st & 2nd Halfs, Quarter lines, team totals, futures, propositions

NHL: puck line, money lines, period lines, team totals, futures, propositions

MLB: 1st 5 innings, run lines, team totals, futures, propositions

NCAA: 1st & 2nd Halfs, quarter lines, team totals, futures, propositions

Golf: pick the winner, match-ups, futures, propositions

Boxing: Pick the winner, rounds over or under, decisions

Tennis: individual odds to win, match-up odds

Nascar: pick the winner, match-ups, propositions

Horses: Win, Place, Show, Exactas

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Question #16:

Where is JazzBet.com located?

Answer:

JazzBet.com is located in San Jose, Costa Rica and is fully licensed by the Government of Costa Rica to accept wagers by telephone or internet.

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Question #17:

Why should I choose JazzBet.com?

Answer:

JazzBets offers numerous easy deposit methods, and same day payouts! Our referral and deposit promotions are competitive & numerous to assure our players a great year round wagering experience.

Headquartered in San Jose, Costa Rica, JazzBet.com is operated by the DPT Sports Group which also operates ABC Islands Casino & SportsBook, and Jazz Casino & SportsBook. DPT also owns and operates five casinos in Costa Rica, located in Playa Conchal, Playa Flamingo, Jaco, Tamarindo & Escazu.

The DPT Sports Group was started in 1996 and offers safe and secure wagering by telephone & online. All systems have multiple redundancies to make sure players can always get through and that your information is always safe.

The secret to our success is the superior level of customer service that we provide for all our members. Our friendly and knowledgeable English speaking staff and commitment to customer satisfaction will always keep you coming back for more!

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